The Latest
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Why Customers Leave Your Business
by Rachael Sheldrick Have you noticed recently that a customer who was always in every 6 months like clockwork...
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Results: Independent Study Results
As part of its seven year long consumer Choice of Repairer campaign the Australian Automotive Aftermarket Association (AAAA) recently...
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Capped-Priced Servicing – “Myths & Spin”
The Australian Automotive Aftermarket Association (AAAA) has launched an information brochure titled The truth about Capped Price Servicing –...
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Beware Of Fake Parts
It’s not only the general car parts industry that’s concerned about Fake Parts, it’s also been reported in the...
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The MUST ATTEND Event Of 2017
Colin Bockman explains why you and your Team should make plans to attend the Expo in Melbourne April 6-8....
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UPDATE – Choice Of Repairer
The Choice of a repairer campaign was launched in 2009 by the AAAA, and many are asking what have...
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EXPO THEME: Build a better business.
Reminder: Australian Auto Aftermarket Expo – Melbourne Convention and Exhibition Centre from 6 to 8 April, 2017. Exhibitors are...
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Compujection Joins The Team
“The icing on the cake for independent workshops” “If a customer is looking for a reputable garage to service...
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Interesting Service Survey
Decreasing Service Costs Improves Customer Loyalty with Dealers, J.D. Power Study Finds… OEM’s and their Dealers’ efforts to keep...
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4WD 75mm Lift Approval
Consistent advocacy by the Australian Automotive Aftermarket Association (AAAA) over many years for sensible light vehicle lift regulations has...
